Saturday, 14 August 2010

Irritating Service Provider

A whole week of arguing with ISP to try to get a MAC reference. 

"We are unable to generate it because of the kind of contract you have"


"You have MPF"


"Metallic Path Facility; a MAC number cannot be generated"

So because the ISP has stuck me with MPF (Whatever TF that is and is a matter I was given no choice about), I am unable to change providers with a simple MAC ref but would have to cancel the existing broadband and start from scratch with a new provider (which would take about 3 weeks apparently).

A truly fiendish stitch-up.  Not a Happy Bunny.

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