Saturday, 14 August 2010
Irritating Service Provider
A whole week of arguing with ISP to try to get a MAC reference.
"We are unable to generate it because of the kind of contract you have"
"You have MPF"
"Metallic Path Facility; a MAC number cannot be generated"
So because the ISP has stuck me with MPF (Whatever TF that is and is a matter I was given no choice about), I am unable to change providers with a simple MAC ref but would have to cancel the existing broadband and start from scratch with a new provider (which would take about 3 weeks apparently).
A truly fiendish stitch-up. Not a Happy Bunny.